FAQ
Straight answers before you send the form.
Questions
The things buyers ask before they send the form.
- Is it really already built, or is this a template?
- Every entry in the catalog is a working system we built and run. Open any entry and you will see screens from the running product and a recorded walkthrough, desktop and mobile. What you buy is an engagement that customizes and integrates that system for you, not a copy of it handed over as-is.
- Who owns the code?
- You get the source code for your build, and everything you supply stays yours: your data, your brand, your content. The underlying catalog system is licensed to you under the terms you choose — yearly, perpetual, or an outright sale of the code — set out in your agreement before you sign anything. Licensing instead of a from-scratch build is exactly why your build costs a fraction of the price.
- How can a demo take only 7 days?
- Because the system is already running. The seven days go into your branding, your use case, and a private URL, not into building the product. The demo is a flat $2,500, and it comes off your first invoice in full if you sign within 60 days of delivery.
- What if the demo is not what I wanted?
- Then you walk away, and you spent $2,500 to learn that in a week instead of six months into a build. Every demo ships with a written note of what is live and what gets built during the engagement, so there is no ambiguity about what you are looking at.
- What happens if it breaks after launch?
- Support, maintenance, and hosting are separate, named line items in your quote: priced before you sign and never billed twice for the same work. Scope changes go through a written change order, so the number moves only when the work does. You also hold the source code and can run it yourself.
- Why are there no prices on this site?
- Because the same system costs different amounts depending on your data, your integrations, your scale, and whether it has to run inside a compliance boundary. Publishing a number would mean publishing a wrong one. You get a fixed written quote within one business day instead, free, and it stays open for 30 days.
- Can it run inside our own network?
- Most entries can be delivered on your cloud or on-premise, and entries with no external provider dependency can run fully air-gapped, with no network egress at all. Each entry page lists its delivery modes — custom media production is the one cloud-only entry.
- Who are we buying from?
- DCI Brands LLC, a registered US company. One contract, US law, and a signed Business Associate Agreement where protected health information is involved.
Tell us what you need. We aim to send a real number back within one business day.
A written fixed quote, free, with no call in between; we aim to send it within one business day of a complete inquiry. If you want to see the system running against your own use case first, that's a flat $2,500, delivered within 7 days of cleared payment, and it comes off the build in full if you sign within 60 days of delivery.
Two minutes. No card, no call, no obligation.