Process
From free quote to signed contract, in five steps
Everything asynchronous — the quote, the written discovery — is free. Everything that consumes live capacity — the consultation call, the 7-day demo — is paid, and both are credited in full against the build when you sign. The first consultation hour is free for enterprise, public sector, and regulated projects. A client who proceeds to a contract pays nothing net for either.
Quote
Delivered within one business day of a complete inquiry. Tell us what you need; a fixed quote comes back within that target, and it stays open for 30 days.
Written discovery
When nothing in the catalog anchors closely enough for an immediate quote, we scope it in writing — requirements, approach, and what is and is not included — at no cost.
Consultation call
A live technical and commercial discussion. Enterprise, Public sector and Regulated get the first hour free; for Personal and Business the call is priced in your written quote. Charged calls are credited in full against the build.
Demo
A running, branded system on a private URL within 7 days of cleared payment. One flat fee of $2,500, credited in full against the build if you sign within 60 days of delivery.
Contract
Both parties sign, the first invoice is paid, and the build begins. Both credits — the call and the demo — come off that invoice. Scope changes afterward go through a written change order.
The principle
Async is free. Live capacity is paid, and always credited.
Anything we can write down for you is free: the quote, and the written scope. Anything that takes a person's live time is paid — a call, and the 7-day demo — except that the first consultation hour is free for enterprise, public sector, and regulated projects. Both credits come off your first invoice in full. Nothing here is charged twice.